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Freshdesk is a cloud based customer service tool within the Freshworks company and we've got an exceptionally good deal for you, as a FounderPass member you can get 90% off your first year, 50% off your second and 25% off on an on-going basis on Freshworks which includes Freshdesk.
The Freshdesk tool focuses on customer support and enabling both your customers to have a fantastic experience but also your team to be able to have all the features and tools at hand to be able to work effectively and handle any issue that is thrown at them. Have all your communication with customers within one place with the ability to easily make calls with the all-in-one contact centre solution that they have as well as a whole host of other features.
Freshdesk is part of Freshworks and you'll be able to get the below startup offer
The discount you will get:
- Freshdesk do not offer any discounts
- We highly recommending checking out Intercom, the product and service is far superior in our opinon.
Criteria for eligibility
- New customers or those on a free plan can apply
- Any entrepreneur, startup or company can apply as long as they have not raised a Series B or beyond
- You must be associated with one of their partners - such as ourselves with a FounderPass premium membership
- Offer is applicable to Pro plans only and are billed yearly
About Freshdesk
If you have or are looking to implement a customer support tool for your business and you see your business as growing then Freshdesk should certainly be an option you consider. The tool provides a wealth of features including:
- Team inbox - Allowing multiple people to support customers and tickets from multiple platforms all in one place
- SLA management - Set response and resolution deadlines
- Agent collision detection - this ensures that several of your team aren't working on the same ticket at the same time
- Quick responses - allow to auto respond with appropriate responses to increase the speed of which you reply
- Team Huddle - this lets people within the organization help to figure out a solution together
- Linked tickets - allowing you to see previous issues or related issues
Who is Freshdesk for?
Freshdesk is a great piece of software aimed at a variety of different businesses, often it's the chosen type for larger companies or those that have a demand for a lot of customer service. They work with tens of thousands of businesses from well known names such as Hugo Boss to Chargebee and many more.
Ultimately Freshdesk is suitable for businesses of all sizes, dependant on the features you're after have a browse around the site and see if it ticks all of your boxes, if so then use our Freshdesk discount and you'll be able to enjoy them all with a big saving. No need to use a Freshdesk coupon code just simply sign up via the link we give you and you'll be able to get the discount automatically added.
