Privacy Policy

This privacy policy applies between you, the User of this Website (FounderPass.com), and FounderPass Ltd, the owner and provider of this Website. FounderPass Ltd takes the privacy of your information seriously and is committed to protecting your personal data.

This policy explains how we collect, use, and protect your personal data when you use our website and services.

1. Who We Are

FounderPass Ltd is a company incorporated in England and Wales (company number 09389617) with its registered office at:

3 Totman Crescent, Rayleigh, Essex, England, SS6 7UY

For the purposes of applicable data protection laws, including the UK GDPR and the Data Protection Act 2018, we are the data controller.

2. What Data We Collect

We may collect and process the following personal data:

• Identity data: name, company name
• Contact data: email address
• Account data: login credentials and membership status
• Transaction data: payment and billing information (processed via third parties)
• Usage data: website activity, interactions, and analytics
• Marketing data: email preferences and engagement

We do not intentionally collect special category (sensitive) personal data.

3. How We Collect Data

We collect data in the following ways:

Data you provide directly:

• When you register for an account
• When you sign up for a membership
• When you contact us
• When you subscribe to marketing communications
• When you complete forms on our website

Data collected automatically:

• IP address
• Browser type and device information
• Website usage and interaction data
• Cookies and tracking technologies (see Section 11)

4. How We Use Your Data

We use your personal data for the following purposes:

• To create and manage your account
• To provide access to FounderPass services and partner offers
• To process payments and subscriptions
• To send service-related communications
• To send marketing communications where permitted
• To improve our website, services, and user experience
• To analyse usage and performance

5. Lawful Basis for Processing

We process your data under the following legal bases:

• Contract: to provide services you have signed up for
• Consent: for marketing communications where required
• Legitimate interests: to improve our platform, services, and user experience

Where we rely on legitimate interests, we ensure that your rights and interests are not overridden.

6. Marketing Communications

We may send you marketing emails where:

• You have provided consent, or
• You have an existing relationship with us and soft opt-in applies

You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

We do not purchase, scrape, or acquire third-party email lists.

7. Data Sharing

We may share your data with:

• Service providers who help us operate our business
• Payment processors to facilitate transactions
• Professional advisors where necessary

These providers support functions such as hosting, analytics, email delivery, automation, membership management, and customer support.

We do not sell personal data.

In limited circumstances, and where relevant, we may facilitate introductions to selected partners. These are conducted on a case-by-case basis and are not part of any systematic data-sharing arrangement.

8. Third-Party Processors

We use trusted third-party providers to support our services, including:

• Stripe
• Memberstack
• Brevo
• Webflow
• Google Analytics
• Make
• Tally
• Google Workspace

We ensure appropriate contractual safeguards are in place with these providers.

9. International Data Transfers

Some of our service providers may process data outside the UK.

Where this occurs, we rely on appropriate safeguards, including:

• UK adequacy regulations, or
• Standard Contractual Clauses (SCCs)

10. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure hosting environments
• Encryption in transit (HTTPS)
• Access controls and restricted permissions
• Password protection and authentication measures

11. Cookies and Tracking

We use cookies to improve your experience and analyse website usage.

We use a consent management platform provided by Cookiebot which allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customise your preferences

Non-essential cookies (such as analytics and marketing cookies) are only set after you provide consent.

You can change your cookie preferences at any time.

12. Data Retention

We retain personal data only for as long as necessary:

• Active accounts: for the duration of your relationship with us
• Marketing data: until you unsubscribe or withdraw consent
• Inactive accounts: may be reviewed and deleted periodically

Some data may be retained for longer where required for legal, tax, or regulatory reasons.

13. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Request data portability
• Object to processing

To exercise your rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/

14. Business Transfers

If FounderPass Ltd is sold or transferred, your data may be transferred to the new owner, provided it is used for the same purposes.

15. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

16. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page and take effect immediately.

17. Contact Us

If you have any questions about this policy or your data, please contact us at: team@founderpass.com