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If you've been looking for a platform to help with customer service and success then you should check out Front and their offering, what's more is that we've teamed up to offer you a Front discount giving you 20% off your first year, which depending on the plan you go for can save you thousands.
What you get as a FounderPass member:
- 20% discount on your first year
To be eligible for this you must:
- Must be new Front customer
- Purchase a minimum of 5 Growth licenses
- Be a paid FounderPass member
What does Front.com do?
Front simplifies customer communication with its exceptional platform, allowing teams to easily gather messages from different channels, direct them to the appropriate recipients, and gain valuable visibility into every customer interaction.
With over 8,000 businesses using Front to manage their customer communication, they are certainly worth considering when setting up your customer success channels.
Some of the main features you can expect when using Front include:
- A shared inbox - allowing your team to share communication with customers
- Team collaboration - Making your teams life much easier
- Customer data - Pulling in details about your customer so your team are informed and can help
- Omnichannel - Seamless and integrated approach across multiple channels.
- Insights and Analytics - Helping you understand and improve constantly
- Automate workflows - Save your team and business time
- Live chat - Talk to your customers in real time
- Multiple integrations - So it can work side by side with other apps and tools
Front thrives in the customer communication space and by using it in your business you'll soon be able to understand your customers happiness as well as your teams performance.
How much does Front.com cost?
Pricing like many customer service type tools is per seat per month, essentially meaning the price will reflect how many customer service agents you have.
They have three main plans to suit business of all sizes, with each plan having a minimum number of seats for you to go on it.
Which plan to go for will depend on your business needs, you can upgrade to a different plan if and when you need and the customer service from Front.com themselves is great if you have any issues.
